How can we help you?

Your license key is delivered instantly to the email address used at checkout. The email arrives within 60 seconds of payment confirmation, sent from noreply@pixelvault.io. Please check your spam or promotions folder if it doesn't appear in your inbox.

A Single-Developer license permits one named developer to use the asset in an unlimited number of personal or client projects, including commercial and SaaS products. You may not share, resell, or sublicense the source files to other developers. Each team member requires their own license.

Yes. Your license key is tied to your PixelVault account, not a specific machine. You can activate and use assets on up to 5 devices simultaneously under a single license. Sign in to pixelvault.io/library on any device to access your purchases.

If you receive an activation error, it means the key was previously activated on another account. Contact support@pixel-vault.in within 7 days of purchase with your order ID and we will reset or reissue your key within one business day. We track activation anomalies to protect against unauthorised sharing.

All purchases include lifetime updates for the major version purchased (e.g., v2.x). Log in to www.pixel-vault.in/library, find your product, and click 'Download Latest'. You will always have access to every minor and patch release within that major version at no additional cost.

Major version upgrades (e.g., v2 → v3) may introduce breaking changes, redesigned component APIs, or full design system overhauls. These are priced separately, though existing customers receive a loyalty discount of up to 40% displayed automatically at checkout when signed in.

Update notifications are delivered via email to the address on your PixelVault account. You can also enable browser notifications in www.pixel-vault.in/settings → Notifications. We publish a detailed changelog entry for every release under the product's 'What's New' tab.

No. PixelVault assets are designed with separation of concerns — your customisation layer (CSS variables, config files, tokens) is kept separate from the core component files. Our upgrade guide for each product documents every file changed so you can merge confidently. We also publish migration scripts for major versions.

PixelVault assets are built and tested against React 18+ and React 19+, and Next.js 14+ (Pages Router) and Next.js 15–16 (App Router). Each product page lists its exact peer dependency range. Assets labelled 'App Router Ready' include server and client component boundaries pre-configured.

All Figma source files (.fig) are included in the download archive. Open Figma Desktop or Figma in your browser, go to File → Import, and select the .fig file. Assets use Figma Variables for colour tokens — ensure you are on Figma Professional or above to edit variables. A PDF walkthrough is bundled inside the docs/ folder.

Ensure your tsconfig.json includes paths aliases matching your import pattern (e.g., "@/*": ["./src/*"]). All PixelVault UI Kits ship with full .d.ts type definition files. If type errors persist, check that your installed TypeScript version satisfies the peer dependency range (≥ 5.0) and run npx tsc --noEmit to isolate the error. Open a support ticket at www.pixel-vault.in/support and paste the full compiler output.

Yes. While Next.js is our primary target, all component-only UI Kits work with any React bundler. Template products (landing pages, dashboards) are Next.js-specific but include a /vite directory in newer releases with an equivalent Vite entry point. Check the product's compatibility table on its detail page.

Due to the instant digital delivery of all products, all sales are final. If a product does not function as described after following the installation guide, our support team will work with you to resolve the issue. In cases where a defect is confirmed and cannot be remedied, a store credit equivalent to the purchase amount will be issued.

A GST-compliant tax invoice is automatically generated and attached to your purchase confirmation email. You can also download invoices at any time from www.pixel-vault.in/orders. Invoices include GSTIN, HSN codes for software licenses, and the full breakdown of taxes applied.

Yes. PixelVault offers Team Licenses (5-seat, 10-seat, and unlimited) with centralised billing and a shared team library. Enterprise plans include custom license terms, priority support SLAs, and white-label rights. Contact enterprise@pixel-vault.in for a quote.